Register compensation recovery claims

This service is for organisations that register compensation claims with the Compensation Recovery Unit (CRU).

Register a claim online only if

• it is for motor or public liability
• the injured person is represented and can provide an email address for their representative
• the injured person did not receive NHS hospital treatment because of the incident

Other ways to register

If a claim does not meet all of the criteria, you will need to register it by post using a CRU1 form .

What can you do on this service?

After creating an administrator account and accepting the User Agreement, you can:

• register and manage claims
• get Certificates of Recoverable Benefits and Certificates of NHS Charges with nil charges only for claims registered on the service
• take over existing claims from other organisations
• manage user accounts for people from your organisation who need to register compensation claims

You can request certificates for claims not registered on this service by sending an email to: cru.highvolumeareacertificates@dwp.gov.uk

Create an account to register compensation claims

To register claims online, your organisation must create an account.

Send an email to cru.digital@dwp.gov.uk for details about how to create an account for this service.

You can sign in if you already have an account.