Accessibility Statement for Manage your compensation recovery claims service
This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website .
This accessibility statement applies to the compensation recovery claims service.
How you should be able to use this service
This service is run by the Department for Work and Pensions (DWP). We want as many people as possible to be able to use this service. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- get from the start of the service to the end using speech recognition software
- listen to the service using a screen reader such as VoiceOver
We have also made the text in the service as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
The service uses common styles, patterns and components from the Welcome to GOV.UK Design System which are widely regarded as accessible. This site was manually tested using VoiceOver, Zoom, Voice Control and automated tools.
How we tested this service
The service was tested on 30 October 2024 and was checked for compliance with WCAG 2.2 AA standard.
Reporting accessibility problems with this service
We are always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we're not meeting accessibility requirements, contact us by email: cru.ebt@dwp.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .
Technical information about this service’s accessibility
The Department for Work and Pensions is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
What we’re doing to improve accessibility
We will continue to iterate the design of the service, with accessibility considerations built into the lifecycle of each release.
Preparation of this accessibility statement
This statement was prepared on 11 November 2024. It was last reviewed on 11 November 2024.
This website was last tested in October 2024 against the WCAG 2.2 AA standard. The test was carried out by the DWP Manage your compensation recovery claims service team. The most viewed pages were tested using automated and manual testing tools by our service team. A further audit of the website was carried out to the WCAG 2.2 AA standard.